Programme

Digital Literacy & Employability

Patient, practical support for people who need confidence using technology — for everyday services, education and work. Delivered in plain language with guided practice and real-world tasks.

Best for

Adults returning to learning/work, vulnerable adults, families, community groups and referral partners.

Focus

  • Phones, tablets and computers (foundations)
  • Email, passwords, files and online accounts
  • Online forms, services, job search and applications

Formats

Small group courses (4–8 sessions) or targeted clinics with partner referral.

What we do

  • Teach practical digital skills through real tasks
  • Build confidence via guided repetition and support
  • Reduce dependency through simple “how-to” routines
  • Support work readiness: CVs, email, applications

How delivery works

  • Plain-language instruction and step-by-step practice
  • Safeguarding-aware support and inclusion
  • Optional 1:1 help where partners request it
  • Simple progress checks for outcomes reporting

Confidence that translates into action

Participants finish with real capability: using accounts, completing forms, communicating, and taking steps toward learning or work. Where programmes are commissioned or funded, we can provide an outcomes summary.