Applied research services for organisations

CyberLife Applied Research & Insight

Practitioner-led, decision-grade research that produces clear findings and practical recommendations. We support SMEs, third-sector organisations, schools, churches and community groups — including commercially funded research, evaluation and assurance work.

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What you get Clear findings, priorities, and a realistic action plan

Delivery Cardiff-first, with work across Wales

Research services with practical outcomes

Select the area you care about. Each service can be delivered as a rapid review, a deeper assessment, or a longer-term programme of work with follow-up support.

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Research service

Cyber Risk & Safety Exposure Review

A practical review of everyday cyber exposure, staff behaviours and baseline controls — designed for organisations that want clarity, prioritisation and measurable improvements.

Plain-English risk register and prioritised actions
Quick wins + 30/60/90-day roadmap
Policy, process and training recommendations

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What the engagement looks like

Typically includes short stakeholder interviews, a light-touch evidence review (policies, tooling, current practices), and a findings workshop. Reporting is written to be used by leadership and delivery teams.

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Research service

Digital Inclusion & Service User Insight

Needs assessments that identify real barriers to access, confidence and participation — producing clear insight for service improvement and funding cases.

Barrier mapping and participant insights
Recommendations for delivery and outreach
Evidence that strengthens bids and commissioning

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What the engagement looks like

Research can include interviews, small-group sessions, short surveys, and observation of real service touchpoints. Outputs are designed to drive decisions and funding narratives, not sit on a shelf.

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Research service

Monitoring, Evaluation & Learning (MEL)

Outcome measurement and evaluation for programmes and projects — helping organisations demonstrate impact, improve delivery, and communicate outcomes with credibility.

Simple tools, metrics and reporting templates
Impact narratives for stakeholders and funders
Learning loops to iterate and improve delivery

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What the engagement looks like

We can support baseline definition, outcome frameworks, measurement tools, and periodic reporting. Where useful, we help you translate results into investor/funder-ready evidence.

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Research service

Incident Readiness & Tabletop Exercises

Facilitated scenarios that test decision-making and response readiness for realistic incidents — phishing, compromised accounts, data loss and operational disruption.

Facilitated scenario + after-action report
Improved playbooks and response actions
Leadership and staff readiness briefing

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What the engagement looks like

A structured tabletop session with relevant roles (leadership, operations, admin, IT where applicable), followed by a clear, prioritised improvement plan and recommended response playbooks.

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Request a scoping call How we deliver research

If you are commissioning research, include your intended outcomes, timeframe, audience, and any constraints (access, sensitivity, safeguarding). We will recommend a suitable approach.

How we work

We keep delivery disciplined, proportionate, and focused on usable outputs — with clear communication throughout.

Define the question

We align on the decision you need to make, the audience for outputs, the level of evidence required, and what “good” looks like.

Design the approach

We choose the right methods: interviews, focus groups, document review, surveys, audits, and readiness sessions — proportionate to the risk and scope.

Collect evidence

Fieldwork and evidence gathering with safeguarding-aware, GDPR-aware practice. We minimise disruption to your operations.

Synthesis & insight

We identify themes, risks, barriers and root causes — separating signal from noise and connecting evidence back to decisions.

Reporting you can use

Clear findings, prioritised recommendations, and an action plan. Optional stakeholder briefings and slide summaries.

Support implementation

Where required, we help translate recommendations into policy, training, delivery changes, and measurable improvements.

Engagement models

CyberLife Applied Research & Insight supports organisations through commercial commissioning, partnership delivery, and funded research work. We tailor scope to outcomes and budget.

Commercial

Commissioned research

Organisations fund research directly where a clear decision, risk, or operational need requires credible findings and a practical plan.

Defined scope, timeline and deliverables
Stakeholder-ready outputs
Optional follow-up support

Partnership

Delivery partners

Joint work with charities, community groups, schools, churches and local partners — particularly where access, trust and inclusion are essential.

Co-design with local organisations
Participant-safe delivery
Shared learning and outputs

Funding

Funded research & evaluation

Evaluation and insight work attached to funded programmes and projects — supporting evidence requirements and learning-driven improvement.

MEL frameworks and reporting
Credible impact narratives
Improvement cycles

Discuss an engagement model What we need to scope work

Governance, safeguarding & ethics

We take data protection, safeguarding, and responsible research seriously — particularly where work involves vulnerable people, sensitive contexts, or operational risk.

GDPR-aware practice

Proportionate collection, secure handling, and appropriate retention. We focus on what is necessary for the decision and avoid unnecessary data capture.

Safeguarding-conscious delivery

Where work involves children, vulnerable adults, or sensitive situations, we build safeguarding considerations into methods, participation and reporting.

Clear boundaries and accountability

Transparent scope, roles, and output expectations. We prioritise clarity, integrity, and practical usefulness over volume.

Scope a piece of research

The fastest way to scope work is to share the decision you need to make and what you already know. We will recommend an approach, timeline and deliverables.

To get started, tell us:

The problem or decision you need to address
Your intended audience (board, staff, funder, stakeholders)
Timeframe and constraints (access, sensitivity, safeguarding)
The outputs you need (report, slides, briefing, roadmap)

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